HOW LONG WILL SHIPPING TAKE?
We aim to ship all orders within a day of the order being placed. This may vary depending on the time of the year, particularly around new launches & holidays.
UK 1 - 2 days standard shipping. 1 day using express.
Europe 3 - 5 days standard shipping. 1 - 3 days using express.
US & Canada 4 - 7 days standard shipping. 3 - 5 days using express
Australia & New Zealand 7 - 10 days standard shipping.
Order before 1pm GMT Monday - Friday for same day shipping.
HOW MUCH IS SHIPPING?
Shipping costs change depending on the number of items and whether the shipping method is tracked/untracked.
UNTRACKED SHIPPING COSTS:
United Kingdom - £2.49 - £3.49
Europe - €4.49 - €9.49
USA and North America - $6.99 - $13.99
Rest of World - £5.99 - £9.99
TRACKED SHIPPING COSTS:
United Kingdom - £4.99
Europe - €10.49 - €17.49
USA and North America - $12.49 - $21.49
Rest of World - £12.49 - £19.99
CAN I EXCHANGE OR RETURN MY ITEM?
We accept returns within 30 days of the order being received by the customer. Please contact us and request a returns form which we will then send you to complete.
Please note, to be eligible for a return your item must be free from any signs of wash or wear. If the item has been used in any way, your item cannot be refunded due to industry standards on Health and Hygiene. All labels must still be attached to return the item.
HOW CAN WE BE CONTACTED?
You can contact us through our contact page that can be found HERE. You can also use the quick chat function located in the bottom right hand corner of your screen.